At Cono Firearms, we are committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

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We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

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A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

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WHAT PERSONAL INFORMATION DO WE COLLECT?

We may collect the following types of personal information about you:

• name

• address

• email address

• phone numbers

• information about the items you ordered

• information from inquiries you have made via the Contact Us form, e-mail or direct phone call

• other communications between us

• credit card information (only if and when you purchase items)

• Firearms License or Firearms Dealers License

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We collect personal information in a variety of ways, including: when you interact with us electronically or in person; when you access our website; and when we provide services to you. 

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USE OF PERSONAL INFORMATION

We use personal information to produce and supply products and associated services to you and others. We may also use it to improve our service and (unless you have told us not to) notify you of opportunities that we think you might be interested in.

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We do not provide your information to third parties for purposes unrelated to the provision of our products and associated services. We may provide your information to

• Australia Post or couriers who deliver our products;

• entities involved in the creation, hosting and maintenance of this and related websites;

• entities in the Visa and Mastercard payment network;

• Third parties where you consent to the use or disclosure, such as a licenced firearms dealer that will receive the product you ordered;

• Where required or authorized by law.

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SECURITY OF YOUR PERSONAL INFORMATION

We take reasonable steps to protect your personal information – consistent with the APP.

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When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

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ACCESS TO YOUR PERSONAL INFORMATION

You can  update and/or correct your personal information by emailing us at conofirearms@gmail.com, subject to certain exceptions.

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Cono Firearms will not charge any fee for your access and/or update request. In order to protect your Personal Information we may require identification from you before releasing and/or updating the requested information.

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It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

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COMPLAINTS ABOUT PRIVACY

If you have any complaint about our privacy practices, please feel free to detail your complaint by emailing us at

conofirearms@gmail.com. We take complaints very seriously and will respond promptly.

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CHANGES

Please be aware that we may change this Privacy Policy in the future. The current version is displayed on this website.

WEBSITE

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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When you visit our website they may collect certain information such as browser type, operating system etc. This information is used in an aggregated manner to analyse how people use our site so we can improve our service.

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They may use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. They use cookies to improve the experience for people visiting our website.

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Our site may have links to other websites not owned or controlled by us. We are not responsible for those websites or the consequences of you going to those websites.

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PRIVACY NOTIFICATION

The Australian Privacy Principles require us to notify you that:

• Cono Firearms is operated by Cono Firearms ABN 88786239524. Cono Firearms may be contacted by email: conofirearms@gmail.com

• the entity or the person who purchased a product from us may have given us your name and address details and other information, which the Australian Privacy Principles define as “personal information”. 

• the circumstance which led to us receiving that information is that the purchaser of the product wished to send the product to you. This might be because the law require certain products to be send to a licenced Firearms Dealer only. We will provide contact details for that purchaser to you if required.

• any personal information provided may be disclosed to:

  • Australia Post or couriers who deliver our products;

  • entities involved in the creation, hosting and maintenance of this and related websites;

  • entities in the Visa and Mastercard payment network

  • Where required or authorized by law.

• that in our Privacy Policy we state

  • how you may access your personal information and seek to correct any inaccuracies in it

  • how you may complain about an alleged breach by us of the Australian Privacy Principles, and how we will deal with such a complaint.

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ORDERING SECURELY ONLINE

When you order online, we use a secure server that encrypts all your personal information to prevent unauthorized access to your information before it is sent to us. We do NOT store credit card details on our website.

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